Privacy policies
Last updated: November 7, 2025
Your privacy is important to us. It is the policy of Joshua Adegas Climatizadas to respect your privacy regarding any information we may collect on the website https://www.joshuaadegas.com.br.
This privacy policy describes how we collect, use, process, and protect your information, in accordance with Brazil’s General Data Protection Law (LGPD - Law No. 13.709/2018).
1. Data collection
We only request personal information when we truly need it to provide you with a service. We do so by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.
The information we collect through our contact form on the "Contact" page includes:
- Full name: to identify you and communicate personally.
- Email: to send responses to your inquiries, appointments, and information about our products and services.
- Country code and phone/WhatsApp: to contact you directly, whether to schedule a visit or provide personalized assistance regarding your project.
- Message: to understand your needs, questions, or specific requests.
2. Use of data
We use the collected data for the following purposes:
- Communication: to respond to your questions, requests, and schedule visits to our showrooms.
- Personalized service: to understand your project and offer the most suitable solution for your needs.
- Service improvement: to use aggregated and anonymous information to enhance our website and services.
We do not share your personally identifiable information publicly or with third parties, except when required by law.
3. Data storage and security
We only retain collected information for as long as necessary to provide the requested service. When storing data, we protect it using commercially acceptable means to prevent loss, theft, access, disclosure, copying, use, or unauthorized modification.
4. Your rights as a data subject
According to the LGPD, you have the right to:
- Confirm the existence of data processing.
- Request deletion of data processed with your consent.
- Obtain information about public or private entities with which we share your data.
- Revoke your consent.
To exercise any of these rights, contact us by email at vendas@joshuaadegas.com.br.
5. Cookies
Our website may use cookies to enhance user experience. Cookies are small text files stored on your computer or mobile device when you visit a website. They help us understand how you use our site and customize content for you. You can set your browser to refuse cookies, but this may limit your ability to use certain parts of our website.
6. Links to third-party websites
Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
7. Changes to this privacy policy
This policy may be updated at any time. We recommend reviewing this page periodically to stay informed about any changes. The date of the latest update will always be indicated at the top of this document.
8. Contact
If you have any questions about how we handle user data and personal information, please contact us by email at vendas@joshuaadegas.com.br or by phone at +55 (11) 94706-9110.